During the early stages of COVID-19, the threat of infection has forced brick and mortar stores to close without a definite date for the resumption of operations. Knowing this, one cannot underestimate the importance of product mobility or express delivery amidst the pandemic.
Strict community quarantines in the past have been gradually decreased in an attempt for economic recovery. During these unprecedented times, the delivery industry has been beneficial for everyone. Businesses who wished to tap into the market sought the sector’s help, and even customers who needed to attend to errands demanded their service.
Continue reading to learn more about the benefits of product mobility during the pandemic. This is a driving force that people will greatly rely on for the rest of the coming months.
Promotes Social Distancing
As we all know, social distancing measures have been implemented to prevent the spread of the coronavirus. This was applied to all types of establishments be it local markets or high-end restaurants.
Product mobility services quickly adapted to the new normal. Businesses that have delivery services were able to safely cater to their customer base because they practiced social distancing.
It is understandable for customers to avoid going out and have health at the top of their priority. For this reason, e-commerce quickly rose to popularity during the pandemic. Store owners only need to have items delivered to the client’s doorstep.
Through the aid of delivery services, the orders are able to reach addresses with minimal to even no-contact between the rider and customer. Riders are adaptable enough to respond to safety requests, like leaving the parcel on the doorstep alone.
Highly Adaptable To Customer Needs
Another benefit of product mobility during this pandemic is that the service providers are able to adapt to client’s needs easily. They are typically willing to deliver items of all kinds and sizes to the customers without compromising the quality.
From the perspective of customers, this is especially helpful for procuring large volumes of essential items such as face masks, face shields, and disinfectants. The shipment process is incredibly convenient.
Delivery services are continuously upgrading their methods to offer the ultimate hassle-free experience for customers. One way of making this possible is by diversifying the scope of products and services they provide. They adapted to meet the demands presented by the pandemic.
For example, nowadays, customers can easily have groceries delivered to their doorsteps. Third-party logistics service providers can ensure clients are not exposed to the possibility of infection. The companies are taking the necessary measures to ensure the safety of their employees as well. For example, the riders may be required to wear masks.
Stable Income Stream
During the beginning of the lockdown, it must have been especially difficult for businesses to adapt to the quarantine protocols. Fortunately, they realized the need for product mobility to cater to market needs. It opened up an opportunity to garner a stable income stream.
Naturally, there are still customers who have second thoughts about heading to brick and mortar stores. This has led to an increased demand for product mobility. Businesses who relied on their brick and mortar stores turned to deliveries to make their products accessible to customers. This is what helped them stay afloat during the pandemic.
Seamless Supply Chain Transitions
Delivery services are helping countries across the world adapt to the new normal. The supply chain in this industry is capable of making changes for the pandemic.
In the early stages of the supply chain, they may use specialized packaging and practice hygiene protocols to transport orders. Another example would be that they can utilize online platforms to limit physical transactions between store owners seeking their services. Furthermore, they are able to implement cashless transactions to serve customers.
Arguably, the best benefit of product mobility amidst the pandemic is job creation. As stated earlier, the COVID-19 forced many businesses to close their physical stores. Unfortunately, the owners were also forced to lay off workers or lower pay as a cost-cutting measure. Delivery service providers have hired manpower to keep up with growing customer orders.
Affected employees could easily find job opportunities in the sector as a renewed source of income. During this time, this is especially helpful to make ends meet.
Without a doubt, the presence of express delivery services amidst the pandemic resulted in many comforts and benefits for store owners and customers alike.
During these unprecedented times, the country needs to realize the importance of product mobility. It plays a major role in helping boost the economy to recovery.